ARROW Novi concept is also suitable for the maintenance service business and manufacturers’ after-sales business. For industrial maintenance service companies, the ARROW Novi system supports both maintenance services in individual plant sites, as well as the centralized implemented multi-client system.
For the machine manufacturers, the system operates the service business and also helps to manage and develop the after-sales service. In maintenance service business, mobile applications play a key role.
The end-customer is offered access to their own data via internet.