Arrow Novi

Improve your operational reliability

Novi is a solution for modern proactive maintenance management and development.

Novi digitalizes information related to industrial maintenance management and development for the needs of maintenance mechanics and foremen.

With the clear and visual interface Novi enhance your team’s collaboration and help you locate the issues you are experiencing in your production.


Create a common view of maintenance status

And start a real maintenance development

Work and resource planning
Co-operation of production and maintenance
Technical data and documentation
Asset Management

Easy to use and customize

The use of Novi can be easily personalised for different users. Without program alterations, it is possible to modify forms and terminology, create shortcuts, and define personal user practices.

The mechanic comes first

Novi is developed to support maintenance mechanics in their daily work. All functions related to the management and reporting of daily maintenance work can be accessed through one simple user interface.

Control of maintenance operating model

With Novi, the maintenance operating model is documented and the processes are reviewed. The system supports the shop floor management of maintenance and makes the development of maintenance operations easier in the future.

Scalability for big and small companies

We have provided maintenance systems for hundreds of sites ranging from small organisations all the way to large corporations. They all use the same system – only the operating practices vary.


Novi works comfortably on a web browser and with any terminal equipment. All the familiar browser default functions are available, including the simultaneous use of multiple tabs, printing from browser or even creating favourites of Novi functions. QR code support is included by default.


maintenance work in Novi

Olvi Oyj


decreased lead-time

Ifolor Oy


facilities in one maintenance system


Learn more about Novi customer experiences

500 customers, 80 000+ users, 10 000+ connected machines, 15 languages and 30 countries

Read success story

“Implementing Novi was extremely easy, because some of the basic work had already been done during the transition to ARROW Maint. Novi is very user friendly and the user interface is clear”

Tobias Lang, Technical Manager, Ifolor AG, Switzerland

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“The introduction of Novi was very fast and we were able to use the system in our everyday work from the start”

Juha-Jaakko Niemelä, Production Manager, Finn Spring Oy

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“Novi’s web world and visual features convinced. Changing the systems was rather effortless. The specifications were transferred to the new system in one run and the expenses of the system project stayed within agreed limits”

Lasse Leinonen, Purchase Manager, Kuusakoski Oy

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“The ARROW Novi product has been a very successful project on many levels. The implementation cycle was less than one month, with the majority of the time spent locating, documenting and updating data in our legacy systems”

Scott Griscom, Valmet North America, Roll Service

Core system

Machine and Equipment Registry

Work Planning and Management

Production Fault Notice

Preventive Maintenance Management

Spare parts




Additional Features

Purchase order

Making, dispatch and managing a purchase order.

ACM, Automatic Condition Monitoring

Automatically processing and monitoring incoming transactions data and work card generation into Novi.

Salary card

Saving salary hours into Novi.

RTM, Running Time Maintenance

Machine maintenance based on the machinery running time.

E-mail alerts

Maintenance work and stock transaction messages delivered into e-mail to boost organizational information sharing.

GSM alerts

Maintenance work and stock transaction notifications delivered onto phone to boost the organization's information sharing.

Route maintenance

Receipt of routine inspection tours, such as indicators and inspections as well as maintenance procedures. With only one acknowledgement for several work cards, saving a device-specific maintenance history.

Operator driven maintenance

Documenting the inspections and findings made by the production operator.

Storage Management

Advanced management actions into Novi; material; intake, arrival, inventory and return. Multi-Storage, alarm limits for purchasing titles.


In order to speed up the daily wstorage operations barcode hardware will be implemented into the Novi storage management system.


Entry form of device-specific measurement data implemented into Novi, for example, the introduction of controls protocols.

Info TV

Delivery of maintenance information into the facility Info TV-systems.


Storing log data of any changes; data creation, change and deletion of data.


The posting, browsing and search history of maintenance events. Replaces paper diaries. Diary will also supply work requests directly into Novi.

Work safety

Recording of observations related to safety, such as near misses and accident reports. Automatic sharing on the progress of work safety information.

ARA Root analyses

Continuous improvement tool for the reporting of faults for analysis and for the development of maintenance procedures.

Task Management

Maintenance-related management and monitoring of problem-solving tasks.

Management of work permits

Management and maintenance of various types of work permits. A work order can be subjected to the necessary work permits for carrying out the work.

Partner Interface

A limited user interface for maintenance service partners into a facility's Novi for the work reporting.

Factory expansion

Handling all of the Group's maintenance of all of the plants with a single system. Management view for all of the maintenance harmonization, investments, comparison and benchmark of all the factories.

SW Integrations

Integrates easily with other enterprise systems, for example. ERP, MES, map systems and control rooms.

Book a conversation with our specialist

Research your options for improving productivity

We will be in contact with you within one weekday.

ARROW Operational Excellence

Lead your productivity with excellent information

We offer a comprehensive solution for improving productivity and shop floor management with help of digitalisation and visual management.

Read more about shop floor management

Machine Track

MES-system for improving productivity


Production assistance requests and reporting


For maintenance management and development

Shop Floor Manager

For operational shop floor management